FAQs
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Why Shiloh's Snacks?
Unlike many other pet brands, we do not add any fillers, additives, or preservatives into our treats. We aim to create a healthier pet snack for your fur-babies!
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Where are you located?
We are located in the heart of Ventura County, CA! We locally resource our ingredients and home-make all of our treats. All our treats are human-grade, safe to eat!
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How long is shipping?
We ship out every Thursday and Fridays! Plan to make your order before Wednesday and we will get your package shipped in time!
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How long do your products last?
Our products will last from 1-2 months depending on the product, but to ensure longetivity, keep them in an airtight container or in the freezer for even longer. We dehydrate all of our products to ensure all moisture is removed. In addition, we add oxygen absorbers in all our treat bags to keep moisture out!
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Allergies/Food Restrictions?
Just like humans, dogs can have allergies as well. When it comes to feeding your pups new treats, make sure to introduce the treat slowly to their diet! Always monitor your pups when feeding. Ingredients are on all the descriptions of the product and the back of the packaging!
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What comes with my order?
WatchHere at Shiloh's Snacks we love to spoil our customers! In every package you will additional items on top of what you order. We always include toys and stickers.
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Where can you reach us?
If you have any questions, comment, or concerns you can head over to our "Contact Us" page and we will get back to you within 24 hours!
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Are your products in store?
Shiloh's Snacks is mainly an online store. Occasionally we will bring our shop to local agility events or dog events! Follow us on Instagram to see where we will be next!
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Any Coupons?
When you buy more than $50 worth of snacks, you get free shipping! Monthly we do a box giveaway for Dog of the Month for our customers. Occasionally we provide seasonal deals or giveaways through Instagram!